"You never get second chance to make a first impression."

When I think about this quote it reminds of when I used to run a coffee bar. It was always so much easier to win over a new customer on their first visit than have them leave with a mediocre experience and have them back for a second chance. When they returned (if they even did) they would already have a bitter taste in their mouth and you would have to work twice and hard to win them back - something which can be costly and time consuming! Thankfully we were an awesome team so it wasn't a regular occurrence but it only has to happen once to give you the wake up call you need! Your brand is the visual representation for your business so is usually the first thing people see and it can be the make and break of booking a new client or selling a product. If your brand and website looks unkept, out of date, unrefined or sloppy then this is probably what the first impression of your business as whole will be. 

When you're just starting out in business, or are small to medium sized it isn't always feasible to have your own marketing assistant. I like to think that's where I come in! Whilst I do one-off projects I love to establish a relationship with your brand and business so that you can call on me for those marketing and graphic design needs. I like to pride myself on an efficient turnaround time and personal service, which I achieve through good communication and never taking on more than I can chew at once!

Whilst I live in rural Southland, I have clients all over New Zealand and a growing international market - all thanks to the amazing technology options we have these days!

Image by Domenico Loia